Pricing conversations tend to be the quiet part. Merchants love what Chargeblast does, but when it comes to costs, they hesitate. Not because the pricing is complicated, but because they've seen too many tools hide the details behind vague tiers and fine print.
If you've ever wondered what you'll actually pay, whether there are setup fees, or what happens if you need to cancel, this post covers it all. These are the questions we get every week, so let's break them down one by one.
1. How much does Chargeblast cost?
Chargeblast runs on a tiered pricing model based on how many disputes you process each month. There's a base fee, and from there, usage charges depend on how many chargebacks flow through the system. Rates vary based on your plan and integration, but what you see is what you pay. No hidden fees.
2. Is there a setup fee?
Nope. Getting started with Chargeblast doesn't cost a thing. Whether you plug in manually, connect through your processor, or use our API, onboarding is free.
3. Do I have to sign a long-term contract?
You don't. Most merchants are on month-to-month plans. If you're enterprise-level, you can ask for a custom agreement, but nobody's locked in. Stay because it works, not because you have to.
4. Can I cancel at any time?
Yes. Cancel anytime from your dashboard or by contacting support. You won't be charged for future months once you cancel, though you'll still be billed for disputes already processed during the current cycle.
5. Does pricing scale with dispute volume?
It does. If your volume spikes or dips, your costs shift with it. There are pricing breaks at certain levels, and if you're handling large volumes regularly, we offer custom plans with better per-case rates.
6. What happens if I go over my plan's limit?
You'll see overage charges at your regular per-dispute rate. It's all itemized on your invoice. You won't be pushed into a higher tier without choosing to upgrade first.
7. Do you charge per alert or per chargeback?
Only actual chargebacks are billed. If you're getting alerts from Verifi or Ethoca through your processor, those are separate. We charge only for what flows through our dispute resolution system. For Mastercard, it’s $29 per alert. For Visa, it’s 19$ per alert, whether it’s RDR or CDRN.
8. Is customer support included in the price?
Yes. All plans include access to our support team. You can use live chat, email, or talk to an account specialist. Enterprise accounts also get a dedicated manager and service-level guarantees.
9. What if I need to pause service temporarily?
You can pause for up to 60 days without penalty. You'll still have access to your dashboard, but we won't process disputes or send invoices during that time. If you need more time off, just let us know.
10. Are there additional charges for API use?
No extra fees for API access. All merchants can use it to integrate Chargeblast with their internal systems. If you need something heavily customized, our team can help, but complex builds may involve extra onboarding time.
Final Thoughts
Chargeblast pricing is pretty much straightforward. Our fees adjust with your volume, don't lock you into contracts, and leave out the surprise charges. Whether you're a new merchant or processing thousands of disputes, we make sure our pricing structure stays flexible and predictable.
Let Chargeblast Handle Disputes While You Focus on Business
Manual chargeback work slows everything down. Chargeblast keeps your operations clean by handling disputes behind the scenes accurately, automatically, and without extra overhead. If you're tired of delays, processor loops, or clunky systems, we'll help you take control of the chargeback process from day one.
