Reversal Transaction 101: What Merchants Need to Know
Learn what a reversal transaction is, how it impacts your business, and how merchants can prevent costly mistakes, chargebacks, and lost revenue.
Erynn Ortanez
Latest
Mastering the Mastercard Dispute Process: A Complete Guide
Confused by the Mastercard dispute process? Learn how it works, what to expect, and how to handle disputes as a cardholder or merchant in our guide.
Chargeback Threshold 101: A Must-Read for Merchants
Too many chargebacks? Learn what the threshold is, why it matters, and what you can do to keep your business below the limit.
Can I Dispute an Apple Pay Transaction? What You Need to Know
If you’ve ever asked yourself “can I dispute an Apple Pay transaction?”, we’ve laid out the answer for you and other important things in this blog.
Understanding Stripe Chargeback Protection: A Seller’s Guide
Learn how Stripe Chargeback Protection works, what it covers, who qualifies, and whether it’s worth using for your business.
Mastercard Merchant Category Codes Guide
Learn how Mastercard assigns Merchant Category Codes (MCCs), why they matter for your business, and how they impact fees in this guide.
Zelle Chargeback Guide: What Merchants Need to Know
Learn how Zelle chargebacks work, what merchants can do to protect themselves, and why using Zelle for business comes with serious dispute risks.
What Is Ethoca? Understanding Its Role in Chargeback Management
What is Ethoca? Learn how it prevents chargebacks with real-time alerts, and whether it's the right fit for your fraud and dispute management strategy.
What is a CAID Number and Why Do You Need One?
What is a Card Acceptor ID (CAID number) and why do merchants need one? We tackle what you need to know in this blog.
Visa Dispute Monitoring Program Guide for Merchants
The Visa Dispute Monitoring Program tracks merchants with high disputes, flags risk, and takes action. Learn how it works in this guide.
Refund Fraud: What Merchants Need to Know
Discover everything you need to know about refund fraud as a merchant in this guide.
What is the “No Chargeback” Agreement?
What is a “No Chargeback” agreement, and how can merchants use it to their advantage? Learn everything you need to know in this blog.
